Where can I reach you directly? Through the contact page
What can be customized? If not all products, then most accessory items can be customized to the size or color desired by the customer. If not customizable, the custom option will not be listed.
How long will it take? depends on a lot of different factors, e.g., the size and sourced materials required of the order and whether there are 1 or more orders ahead of your order. presumed time for all the above should take no longer than 4 business weeks or less.
If you need your order in a certain amount of time, reach out and I'll try my best to accommodate.
How would ordering recycled/upcycled products work?
These particular products are not made in bulk with same patterns or fabrics. As fabric supply is obtained secondhand. Which would make Most items One of one.
Ordering would partake in groups of specific product launches, which would be [first come, first serve], with each product launch. depending on what is made from the supply in stock .